Front-End Manager - WA Pasco, WA Wage Range: $16.25 to $21.75 - depending on experience with provable hours or work sample Benefits: Employee Stock Ownership Plan (ESOP) - 100% Company paid DailyPay - Employee's option to work and get paid today 401K - Company matching up to 4% (if elected) Medical, Dental, Vision, Life Insurance (no deductible medical option) Company paid Life Insurance for full time (30 hours) Voluntary Insurance Products Health Savings Account (HSA) Paid holidays Vacation Time Bereavement & Jury Duty pay Paid Sick & Safe Leave - Employees earn 1-hour sick leave for every 40 hours worked Paid Family & Medical Leave Employee Assistance Program (EAP) Essence of Position To provide guidance and empowerment to Front-end Associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service. Shared Expectations for all roles within our company include, but are not limited to the following: Creating a welcoming atmosphere for everyone. Embracing Yoke's Core Values and Mission Statement as an integral part of your contribution to our team. Promoting Yoke's sales and company growth by patronizing Yoke's stores and representing our company in the community with a positive message. Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke's. Tasks of Position The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company. Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership. Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include while in the check stand: asking guests if they need stamps or ice, chatting about Yoke's signature items, fresh board and sweet deal suggestions, or providing information on reusable bag rebates). Performing all work with regard to the laws, policies, and confidentiality regulations of the company, and in compliance with local, state and federal guidelines. Advising Store Manager or appropriate personnel of any discrepancies. Directing, coordinating, and participating in the following: Scanning to record price, or entering prices and departments for non-scannable items, subtotaling taxable items, and totaling purchases using register system Tendering cash, personal checks, WIC checks, traveler's checks, Canadian currency, vouchers, charges, and credit, debit, or EBT card payments for our guests' purchases. Counting back guests' change for all cash transactions. Verifying money in cash drawer at the beginning and end of work shift. Recording daily transaction amounts from cash register to balance cash drawer. Weighing items, bagging merchandise, and redeeming promotional coupons. Scheduling for front end associates. Cashing checks, as directed under store policy. Maintaining work area and replenishing inventory of necessary supplies. Managing multiple tasks, efficiently and in a timely manner Monitoring compliance of policy and procedures, answering guests' complaints or inquiries, resolving errors, and studying standardized procedures to improve efficiency. Providing in-service training to all new personnel ensuring they learn exceptional guest service, special features and services offered throughout the store, and the proper procedures for a