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Hajoca Corporation Showroom Salesperson - 6324 in Union Gap, Washington

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace. Inland Pipe and Supply is one of those trade names and is looking for a Showroom Salesperson at their Yakima, WA location. Pay for Showroom Salesperson is between $21.63 and $36.06 per hour at this location. Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as a Showroom Salesperson. About the Role: You will:

  • Provide expert product selection assistance and design advice to our showroom customers.
  • Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
  • Provide hospitality and warmly welcome each customer.
  • Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.

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``` - Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward. - Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability. - Use sales reports and sales forecasting tools to meet or exceed established sales targets. - Enter sales orders and bids, expedite purchases, stay engaged with customer by following up throughout the sales process. - Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.

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``` - Keep showroom clean, neat, current, stocked, and safely displayed. - Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.

About You:

  • High school diploma or equivalent

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``` - Minimum 2+ years in customer service and sales, plumbing showroom sales preferred - Knowledge of kitchen and bath design trends - Knowledge of products sold in the showroom preferred - Experience using Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendar, to create, analyze reports

Our ideal candidate will also:

Possess outstanding customer service and verbal/telephone communications skills.

Demonstrate deep product knowledge and kitchen/bath trends to answer customer questions and identify opportunities to upsell or cross sell.

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